Shops Like An Angel At My Table
Last updated 4th April 2017
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Customer service has gone
By lorna anderson on 15th December 2014
This is a delightful shop and I have been a customer for many years both in the original shop and on line.
Be aware that if you shop on line and things are not as they should be you will only get your refund if you parcel the goods up , take them to the post office and claim your postage refund, or parcel them up and wait in all day for parcel force to collect them 8am to 6pm. only monday to Friday.
The worst thing is the non stop lecture you receive from Samantha all negative , talks over you all the time which is sooooo rude Samantha, may be a listening approach would be more helpful for customer relations after all they are the ones that made the call.
Shopping on line is usually done because people have busy lives and find it more convenient to shop that way, not because they have all day to wait in for Parcel Force .... change your carrier. to a more customer friendly company!!!
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