By Anonymous on 27th February 2017
Wish I had seen these reviews before. Same thing as what everyone else describes here happened to me and still waiting for a refund, again was told would take 30 days!, which now I worry I might never get...Luxdeco is a scam
By Anonymous on 4th February 2017
Like so many others here, I ordered items on the website, waited months (never heard a word from them except in delayed response to my many requests for updated information about the status), now it is four months after my order and no sign of either my items or a refund. Do NOT order from them.
By Anonymous on 23rd January 2017
5 months later, they hang on to my money, no delivery, no updates, no ability to give an estimated delivery. Sham company - do not use!
Follow up to Christmas Review
By Victoria on 10th January 2017
Unsurprisingly, LuxDeco have now told me the order will not be completed at the end of January, and they are unable to advise of any probably date of delivery. I have asked for a full and prompt refund - and I will post here again if I do not receive it. Shockingly bad service - avoid this website.
Failed to fulfill Christmas delivery
By Victoria on 19th December 2016
I wish I had read the other poor reviews of this company before placing an order.
I ordered a Christmas gift at the beginning of November and contacted LuxDeco this week to enquire about the delay. They can offer no reason but tell me the item won't be delivered until the end of January at the earliest. (Having read other reviews I'll be surprised if it does indeed arrive by then.) This is so disappointing as I now have no Christmas gift for my mother.
I would recommend avoiding this company.