Shops Like LuxDeco

Last updated 29th August 2016

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Reviews

LuxDeco - Terrible. Beware.
By N. Vendemiati on 1st December 2016
I bought 4 wall lights on 28th June online, they never arrived. Subsequently, in early November, LuxDeco agreed to cancel the order. I still haven't received any refund. I am fed up of being palmed off.

I had also placed a separate order for a cushion online which has never materialised.

The customer service has been appalling. They are amateurs, unable to run a business, unable to fulfil orders or manage the logistics and cashflow of their business. I am out of pocket over £1,000. Beware. Don't buy from them, the website may look good, but what sits behind it is rotten to the core.
Love these guys
By Pam Hollingsworth on 10th October 2016
At last a site that has all the products that I want and none of that overly modern plastic rubbish. Couldn't recommend them more the white glove delivery team were so polite. I have bought an AMAZING sofa and some accessories and they made the whole process effortless. I received a sample of my sofa fabric before I made my choice which was great, I was slightly concerned about not sitting on it before I bought but I am glad I didn't worry too much as it is perfect. I just wish that they did stuff for children
Great company, great selection
By Melinda Smith Clarke on 6th October 2016
I really love the items that feature on LuxDeco, there is just so much choice. I bought a few pieces for home and I am on my 3rd order now with them. I wouldn't go anywhere else. The support I have received has been great and I have loved everything that has been delivered. The packaging is also divine! I would recommend :)
TERRIBLE COMPANY
By ANDREW FARMER on 5th October 2016
i wouldn't give a single star to this company, i placed an order with them they took my money and never supplied the order, it took me 5 weeks to find out that they had sold my order and it was discontinued, no refund or apology, not able to speak with anyone in management or owners as nobody in the building. DO NOT DEAL WITH THIS COMPANY, THEIR SITE LOOKS GOOD BUT THERE IS ZERO CUSTOMER SERVICE. IF YOU WANT A GOOD PRODUCT & GOOD SERVICE THIS IS NOT THE COMPANY FOR YOU!!

I have never been ripped off so blatantly before, i am instructing my solicitor today if i do not receive a full refund along with compensation.

i will update this blog when i have more news!!

BEWARE!!
UPSET CUSTOMER
By ANDREW on 5th October 2016
i wouldn't give a single star to this company, i placed an order with them they took my money and never supplied the order, it took me 5 weeks to find out that they had sold my order and it was discontinued, no refund or apology, not able to speak with anyone in management or owners as nobody in the building. DO NOT DEAL WITH THIS COMPANY, THEIR SITE LOOKS GOOD BUT THERE IS ZERO CUSTOMER SERVICE. IF YOU WANT A GOOD PRODUCT & GOOD SERVICE THIS IS NOT THE COMPANY FOR YOU!!

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