CHEAP QUALITY! Do not order from Sorelle!
By Jackie Chlumsky on 5th December 2017
I received my shipment and the clothes were not as shown in the pictures. I wanted a refund but they wouldn’t give it to me. I read their policy AFTER the fact. No wonder they don’t order refunds because they KNOW that their merchandise is terrible. PLUS I had to pay customs. So I lost out on a couple hundred dollars and I am stuck with cheaply made clothes. How they are still in business is beyond me but something tells me that they won’t be for much longer.
Terrible customer service
By Carrie Kolba on 5th December 2017
I ordered their furry jacket last week and it was cheaply made and the little hook thingy for the fur was ripped. Customer service wouldn’t do anything about it for me.
I do not recommend buying from them at all.
Please do your research.
By Jennifer Z on 5th December 2017
DO NOT order from SorelleUK! The quality is horrible AND the customer service is even worse. I had to pay $80 to return my coat to them and they were RUDE. The zipper was damaged. So because they sold me a crappy coat, they were bitter that I didn’t want it.
AWFUL SHOPPING EXPERIENCE
By Anonymous on 30th November 2017
I ordered a top and a skirt. The top arrived with stains on and the quality was awful for the amount I had paid. The skirt was way to big for me even this I did check the measurements and it shod have fitted. I emailed the company multiple times to which I had no response. I then went to instagram to voice my complaints on their page, they then blocked me. DO NOT BUY HERE. You can certainly find the same items online for a cheaper price too. This was a terrible shopping experience and I completely wasted my money.
By Maria on 20th November 2017
just received my order, i read some of the reviews on here after purchasing so was so worried until it came. strange that all the bad reviews are from "anonymous"
I live in Canada and chose express shipping. it came three days after my order was placed!
the coat is great quality, detachable faux fur gives it a really warm cosy feel.
can't wait to see what they bring out next!