WORST CUSTOMER SERVICE, OVERPRICED, BAD QUALITY!
By Anonymous on 21st August 2017
I ordered a handbag from this website and I only wore it twice before it broke. The zip came off the first time I wore it so I attempted to wear it broken for a second time and the leather piece connected to the bag and the metal chain ripped off whilst it was on my shoulder, the bag wasn't overfilled or had anything heavy in it and it was just on my shoulder. I sent an email to Sorelle with pictures of the bag explaining what had happened and they replied with an automated message stating that they would reply within 72 hours (excluding Weekends and Bank Holidays). So I waited and waited and emailed again 17 days later saying 'You haven't replied to my message for 17 days?' and then another 16 days later I emailed saying 'I've messaged 3 times now and no reply' so they finally responded after a month asking for the paypal account that was used to make the order so I responded saying it was under my boyfriends name and gave the full name and I got no response again so I just gave up! This company is also very overpriced and clearly not very good quality and there customer service is absolutely dreadful, to not reply to a customer for a month about their rubbish stock is not good and i would not recommend this website!
By Anonymous on 21st June 2017
Just ordered clothes from this website and the clothes are awful material.. not impressed at all. I spent so much money,wouldn't recommend buying things from this website.
By AMMALEE SLIKERZ on 14th June 2017
THE BRAS ON THIS WEBSITE ARE THE BOMB!
SO PRETTY AND FIT SO WELL, IM SO IMPRESSED AND CAN NOT WAIT TO ORDER MORE.
LOVE FROM SWITZERLAND
By Lizzie Bottomley on 18th May 2017
love this site, you get what you pay for - wouldn't trust most companies online now coz they are forever using Sorelle UK photos to promote their cheap china knock offs.
If you want the real thing then buy form the original site.
Love my holiday bits!
Mega Happy with my purchase
By G Walker on 4th May 2017
Bought a few bits for my holiday. they came the next day and loved every one of the items.
I put a photo on Instagram and they even featured me in their InstaStory!! So Happy!