I have been waiting 3 weeks for a refund
By Beckie on 29th November 2016
I returned my order first class signed for and it was signed for on 9/11/16, today it 29/11/16.
I bought two pairs of trousers as I wasn't sure what size I would need, costing £50. I didn't keep either pair as they were MILES too long. I have had no response so I have emailed them twice and messaged them on Instagram - no reply either way, and I like I say it has been 3 weeks. Robbing theives, I had emailed them my proof of postage and with proof they have signed for it but just getting ignored!!!
By Alexandra Pennance on 14th November 2016
Never usually write reviews but saw that that this site I've used a couple of times has got a some bad reviews so wanted to try and even it out.
The clothes are reasonably priced and therefore the quality reflects that - everything I've ever ordered has been great. They take all their own photos using one model, loads of other sites steal their photos and probably don't even stock the same thing.
They could do with having despatch emails so you know when your item is coming - that's probably a negative
The people who work there are human so if you need any assistance I'm sure they are not ignoring you. Could be a number of reasons why they don't respond - mails going to junk mail, DMs going as message requests if they don't follow you...
WORST PLACE TO BUY ANYTHING
By Anonymous on 7th November 2016
THIS IS THE WORST WEBSITE IVE EVER SHOPPED AT. I don't even know how this company is still running, DO NOT BUY FROM THEM. Their clothes are not at all what they look like online. This website is a fraud and I will never be ordering from them again.
By H. on 28th October 2016
This company customer service is not good. Thought that I will be one of the few ones but the reviews are baaad for this site! Seemingly being successful is false, this does not seem like a successful business so whoever is behind it- dont be so cocky.
By anger on 20th October 2016
This stupid website never again will I order from here again!! nor will i recommend to anyone, Don't waist your time or money here, I ordered a shirt from here, never received a tracking number I emailed them a week ago still no respond (which they say to give them 48 hours to respond) which they never did. so I have now opened a claim with paypal they also have been trying to get a hold of the company by emailing them but no reply as well, But that's fine if they don't reply to paypal in 10 days I will be getting my money back :) And the shipping is expensive as hell to the U.S