Shops Like Activity Superstore
Last updated 19th October 2018
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Dreadful Company with useless Customer Services
By blueflinders on 30th January 2015
I purchased a WOWCHER voucher for a Scuba Dive experience for Two with Activity Superstore. It actually turns out that the location I was purchasing this voucher for (Amersham) do not have ANY bookings available for the foreseeable future until enough people have purchased this deal. I contacted the Citizens Advice Bureau (the good guys!) and have managed to get a refund due to ‘Breach of Contract’ as no-where did it say that my purchase would be dependent on enough vouchers being purchased for the chosen area. Wowcher have now kindly agreed to refund my payment but Activity Super(not)store are not prepared to compensate me for the time and effort I have spent in pursuing this refund. I am now out of pocket fighting this refund. I will be strongly advising everyone I know not to use Activity Superstore because I can see now there are so many review sites where disgruntled customers have posted their negative experiences of this company – what a shame I didn’t find them before I made my purchase! I will now be wasting even more time trawling the internet to find every review site possible to post negatively for this unfair and uncaring company who lack decent customer service from what I have experienced. Please report your experiences with this company to Trading Standards because they are keeping an eye on the trading of this company and one person on a review site is reporting Activity Superstore to Watchdog, so let’s get even more publicity for them!!!
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