I have had a Nasty experience with this
Company came very close to calling trading 
Standards they kept telling me that my refund
Had been paid but waite 28 days for it to go
into my acount this happend TWICE then when 
I rang yet again they said that my card had
Expired and could not be paid without new
Details. Yes it took that long to pay me
My card had expired. Costumer service
I don't think so. You have been warned

The customer service at DirectSight is terrible; they are unwilling to help in the event that the glasses do not fit your face properly. They have listed the "Direct Sight Returns Policy" incorrectly on their website, stating that you will receive a refund as long as your items are returned in their original condition. They fail to state (possibly in order to purposefully mislead their customers) that you cannot return lenses that have been made to your prescription. The glasses I ordered were not the correct size for my face and thus I could not see properly with them, but the customer service representative refused to assist me with a full refund, even after a full refund had been guaranteed to me a day after I received the glasses and called the customer service for the first time, in order to be sure I returned them correctly. Do not trust DirectSight with preparing your glasses - they felt very cheap and, should they not fit your face correctly, you will be out of a lot of money. All in all, they are a bad company because their website is deceptive and misleading, saying "easy returns" and then listing incomplete and inaccurate information under their online "returns policy." Beware!

I'm a bit of a newbie to buying glasses, but had a great experience with Direct Sight. They made the whole process very easy, were helpful when I rang to check up on my order and they arrived in great condition.
Altogether, cant fault them, the only downside was the delivery time and that was down to Royal Mail I guess?

awesome glasses really like em

Just recieved my glasses and i must say i am very happy and will use direct sight again! Well made,good packaging and fast delivery! Thanks

really great service but the person on the phone sian was really mood towards me with a bit of attitude