faulty goods - non refunded postage costs
By Paula on 30th September 2016
I just want to share my recent experience of MissPap. I ordered an item of clothng from them that arrived with a big ladder in the fabric. The item was returned in its original condition as it had not even been tried on. The company have refused to refund any postage costs at all and I am now out of pocket by over £6. They are claiming that the item smelled of body odour even though it wasn't tried on. So unprofessional!! Beware of ordering anything from them.
By Anonymous on 28th May 2016
This has to be the worst company I have ever ordered from. Customer service appalling. Dress I ordered arrived with a hole in it. Never got my refund despite emailing, trying to call and on social media. They replied to some of the emails but then they just ignored me. I did report the company to Trading Standards.
By Anonymous on 12th April 2016
Would not recommend this site to anyone!! Returned my order over a month ago due to it being too big and still haven't recieved my refund even after customer services emailing me to tell me it would be done the next day over 2 weeks ago. They are now not replying to my emails.
By Anonymous on 2nd February 2016
By C on 2nd February 2016
I made an order on this website on Thursday, I still now haven't received my order but they have taken the money from my bank account.
Do not order from here.